FAQs

Click here for a list of the most recently added FAQ items, or choose from the categories below to see full listings in those categories.

Software : Embedded


Using the sensor-sink sample application shipped on my boards, the batteries died after only three days - what is happening?
How to change transmit power of the radio in application code?
Can I accidentally overwrite the bootloader with a large application image?
How often should I call emberTick()?
What kind of libraries are available for the host processor to communicate with the EM260?

Software : Networking


Where can I download the latest release of InSight Desktop, xIDE, or the EmberZNet stack?
What is the maximum message length in secure and non-secure modes?
How do I know how much RAM has been utilized by the application and whether I am exceeding the RAM capacity?
What is the application profile ID? Where do I get one?
How often should I call emberTick()?

Hardware : Design


Using the sensor-sink sample application shipped on my boards, the batteries died after only three days - what is happening?
How do I know how much RAM has been utilized by the application and whether I am exceeding the RAM capacity?
My software works on some hardware but not other hardware. What can be going on?
What are minimum crystal tolerances?
How do I configure the EM250 to use an external 32kHz oscillator?

Hardware : Manufacturing


Can I change the EUI64 used by an Ember radio?
Are Ember's ICs RoHS compliant?
How does temperature affect radio performance?
How do I create my own XDV files for loading predetermined manufacturing tokens?
Which EM260 firmware image should I load? What are the feature differences between these?

Tools : Dev Boards


What does the error "SIF_LOADB already low" mean, and what should I do about it?
Why can't I get any serial data in/out of InSight Desktop Console's Serial 1 tab?

Tools : ISD/ISA


Where can I download the latest release of InSight Desktop, xIDE, or the EmberZNet stack?
Why does port 4901 on the InSight Adapter show bad data?
How do I compile my EM250 application with the debug stack?
How to decode EmberNet files in InSight Desktop? Why is my EmberNet trace file no longer readable in InSight Desktop?
Where can I find the USB driver I need to access the settings on my Insight Adapter via USB cable?

Tools : xIDE


Where can I download the latest release of InSight Desktop, xIDE, or the EmberZNet stack?
How do I know how much Flash is used by my application?
How do I make xIDE cascade windows in xIDE?
Why does xIDE claim it can't find my license file?
Troubleshooting common issues with xIDE's SIF Explorer component

Tools : Other


Where can I download the latest release of InSight Desktop, xIDE, or the EmberZNet stack?
Can I use the RFEval firmware with my normal development kit?
How can I perform RF tests with the EM260?
What is a firmware HEX file and what do I do with it?
What does the etrim.exe utility do?

ZigBee


What kinds of device types are offered by ZigBee's Smart Energy profile?